Businesses on Microsoft 365.
Teams who live in Outlook, Teams, Word and Excel and have Copilot licences, or are deciding whether to buy them.
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Team training
Copilot lives inside the tools your team already uses, which is its strength and its trap. This session shows where it saves real time in Outlook, Word, Excel and Teams, and where it quietly wastes it.
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Run by the people who build these systems. See what we built
Updated October 2026
In short
Norloch runs Microsoft 365 Copilot training for teams in Edinburgh, across Scotland and remotely. It's a practical session for non-technical staff: how Microsoft 365 Copilot works, where it helps in your business and where it doesn't, how to get good output, how to spot work worth automating, and how to use it safely with company and client data. Best with 4 to 10 people, tailored to your industry, and scoped on a free call.
Compared
The honest comparison we give every team. Most end up using two.
| Microsoft 365 Copilot | ChatGPT (Team) | Claude (Team) | |
|---|---|---|---|
| Where it lives | Inside Outlook, Teams, Word, Excel | Separate app and browser | Separate app and browser |
| Sees your email and files | Yes, everything the user can already open | Only what you upload or connect | Only what you upload or connect |
| Strongest at | Catching up on threads and meetings, first drafts in Word | General tasks, custom GPTs, image and voice | Long documents, careful writing, analysis |
| Weakest at | Careful writing and analysis; Excel beyond basics | Reading your tenant without setup | Reading your tenant without setup |
| Main risk | Surfaces oversharing you didn't know about | Staff pasting client data on the wrong plan | Staff pasting client data on the wrong plan |
| Typical cost | About £23 per user a month on top of Microsoft 365 (annual) | About £20 to £25 per user a month | About £20 to £25 per user a month |
| Pick it when | The team lives in Outlook and Teams | You want the widest range of tasks | Your work is documents and client writing |
Prices checked October 2026; confirm current pricing with each vendor
Who it's for
Teams who live in Outlook, Teams, Word and Excel and have Copilot licences, or are deciding whether to buy them.
The people handling the inbox, the meeting notes and the spreadsheets.
Who want to know, before paying per user per month, where it will actually pay back.
What we cover
What's underneath it, what it can see in your tenant, what it can't, and why it sometimes gets things wrong.
Summarising threads, drafting replies, catching up on meetings you missed. Hands on with your own inbox.
First drafts from your documents, rewriting, and the Excel features that are worth it versus the ones that aren't yet.
A simple method to find the tasks worth handing to Copilot, and the ones to leave alone.
Permissions, what Copilot can reach that you didn't expect, and a checking routine before anything goes to a client.
Data and safety
This is the part most training skips and the part that matters most.
Copilot can surface anything a user already has access to. We show how to check that before rollout, not after.
What Microsoft's commitments cover, what they don't, and what that means for client data.
A routine for verifying facts and figures before a Copilot draft leaves the business.
You leave with a one-page usage policy for the team, adapted from what we cover.
Why Norloch
We build and run live systems on Microsoft models for real businesses. The training comes from what works day to day.
Every exercise uses your documents, your workflows and your questions. Nothing generic.
The goal is a team that uses the tool confidently without us. Not a dependency.
After the fundamentals we can map where it fits in your roadmap, and build it. See what we build
FAQ
It helps to have at least a few, so the team can work hands-on. If you're deciding whether to buy, we can run the session on a trial and tell you plainly whether it's worth it for you.
Different. Copilot's advantage is that it sits inside Microsoft 365 and can see your email and files. Its weakness is that it's less capable for careful writing and analysis. We cover when to use which.
Yes. Permissions review, usage policy and a pilot with one team is work we do before or after the training.
On-site in Edinburgh or anywhere in Scotland, or remotely. Best with 4 to 10 people.
From £2,000 per team for a single session. Multi-day programmes, several teams or more than one tool run up to £10,000. What moves it: the number of days, how many people, and how much of the material we build from your own documents and workflows. Scoped on a free call. Full pricing.
Book a quick call and we'll work out whether this is the right session, and what to focus on.
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